This policy describes how Marzone Agency ("Marzone", "we", "us", or "our") handles personal information when you visit our website, interact with our marketing, or use related digital services. We use data to operate our business, deliver and improve campaigns, measure performance, and promote our services—including through cookies, social platforms, and advertising partners.
Introduction
We respect your privacy and aim to be transparent about what we collect and why. This policy supplements any terms shown on specific forms, landing pages, or campaign materials. Where local law requires a different description or additional notice, we will align those materials with applicable requirements.
Information we collect
Depending on how you interact with us, we may collect:
- Identifiers and contact details you submit voluntarily, such as name, email address, company, phone number, or message content.
- Technical and usage data such as IP address, general location derived from IP, device type, operating system, browser, language preferences, referring URLs, pages viewed, time on page, scroll and click patterns, and diagnostic or performance data from our sites and embedded tools.
- Communications metadata related to emails or other messages we send, including delivery and engagement signals where available.
- Advertising and campaign data from ad platforms and tags, such as impressions, clicks, conversions, audience segments, and attribution signals.
Cookies and similar technologies
We and our partners use cookies, pixels, SDKs, local storage, scripts, and similar technologies ("cookies") to run the site, remember preferences, measure traffic, prevent abuse, and support marketing. Categories include:
- Strictly necessary cookies required for core functionality, security, load balancing, or consent storage.
- Functional cookies that remember choices such as region or interface settings.
- Analytics cookies that help us understand how visitors use our content and funnels.
- Marketing and advertising cookies used to deliver, limit, and measure ads, build audiences, and attribute outcomes across sessions and properties.
- Social media cookies and pixels placed by platforms when you interact with embedded content, share buttons, or when their tags fire on our pages.
You can control many cookies through your browser settings. Blocking some cookies may affect site behavior. Where we use consent-based tags, we will reflect your choice in the consent tool when one is present.
Social media platforms and advertising
We maintain presences and run campaigns on social and professional networks (for example Meta, LinkedIn, X, TikTok, Snapchat, Pinterest, Reddit, or similar services). Those platforms may set or read cookies, collect device and usage data, and process information according to their own policies when you view or interact with our profiles, ads, or pixels.
We may use platform tools for conversion tracking, remarketing, lookalike or interest-based audiences, reach and frequency reporting, and optimization. Data from these tools can be combined with other datasets we hold for measurement, planning, and reporting. Platform opt-outs and ad personalization controls apply at the account or device level on each service.
How we use information
We use personal information for purposes such as:
- Providing and improving our website, tools, and client services.
- Responding to inquiries, onboarding, contracting, and account administration.
- Delivering, personalizing, and measuring marketing, including email, paid media, and organic channels.
- Building analytics, benchmarks, and internal models to understand performance and audiences.
- Security, fraud prevention, debugging, and enforcing our legal terms.
- Compliance with law, regulatory requests, and corporate governance.
Sharing and processors
We share information with vendors that process data on our behalf, such as hosting, analytics, email delivery, CRM, customer support, consent management, advertising and attribution partners, and professional advisers where required. We may also share information when required by law, to protect rights and safety, or in connection with a merger, acquisition, or asset sale subject to appropriate safeguards.
Retention and security
We retain information for as long as needed to fulfill the purposes described in this policy, including legal, accounting, and reporting requirements. Retention periods vary by data type and context. We implement administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure.
Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or export certain information, or to object to or restrict certain processing. You may also have the right to withdraw consent where processing is consent-based, and the right to lodge a complaint with a supervisory authority. We will respond in line with applicable law. Industry opt-out tools for interest-based ads (where available in your region) may also apply to participating companies.
International transfers
We operate in and serve clients across regions including MENA. Your information may be processed in countries other than your own, including countries that may not provide the same level of protection. Where required, we use appropriate transfer mechanisms such as standard contractual clauses or equivalent safeguards.
Children
Our services and marketing are directed to businesses and adults. We do not knowingly collect personal information from children under the age where parental consent is required in their jurisdiction. If you are a parent or guardian and believe we have collected information from a child, you may request deletion of that information; we will respond in accordance with applicable law.
Changes to this policy
We may update this policy from time to time. When we make material changes, we will post the revised version on this page and adjust the "Last updated" date above. Continued use of our site or marketing after changes take effect constitutes notice where permitted by law.